NDIS Certification Pack (Core Modules)

NDIS Policy and Procedure Manual
- 1.1 Person-Centred Supports Policy and Procedure
- 1.2 Individual Values and Beliefs Policy and Procedure
- 1.3 Privacy and Dignity Policy and Procedure
- 1.4 Independence and Informed Choice Policy and Procedure
- 1.5 Violence, Abuse, Neglect, Exploitation and Discrimination Policy and Procedure
- 2.1 Governance and Operational Management Policy and Procedure
- 2.2 Risk Management Policy and Procedure
- 2.3 Financial Management Policy and Procedure
- 2.4 Quality Management Policy and Procedure
- 2.5 Information Management Policy and Procedure
- 2.6 Feedback and Complaints Management Policy and Procedure
- 2.7 Incident Management Policy and Procedure
- 2.8 Human Resource Management Policy and Procedure
- 2.9 Continuity of Supports Policy and Procedure
- 2.10 Emergency and Disaster Management Policy and Procedure
- 3.1 Access to Supports Policy and Procedure
- 3.2 Support Planning Policy and Procedure
- 3.3 Service Agreements with Participants Policy and Procedure
- 3.4 Responsive Support Provision Policy and Procedure
- 3.5 Transitions to or from a Provider Policy and Procedure
- 4.1 Safe Environment Policy and Procedure
- 4.2 Participant Money and Property Policy and Procedure
- 4.3 Management of Medication Policy and Procedure
- 4.4 Mealtime Management Policy and Procedure
- 4.5 Management of Waste Policy and Procedure
- 4.6 Cleaning Policy and Procedure
- 4.7 Infection Control Policy and Procedure
- 4.8 Food Preparation Policy and Procedure
- 4.9 Motor Vehicle Policy and Procedure
- 4.10 Supported Independent Living (SIL) Policy and Procedure
- 4.11 Person Living Alone Policy and Procedure

Participant Forms
- Access to Support Letter
- Advocate Nomination Form
- Allied Health Referral Form
- Co-Creating Safe and Enjoyable Meals for People with Swallowing Difficulty PDF
- Co-Creating Safe and Enjoyable Texture-Modified Meals at Home PDF
- Consent Form
- Daily Fluid Intake and Output Form
- Daily Food and Fluid Chart
- Eating and Drinking Profile (Easy-Read)
- Food Hygiene Assessment Form
- High Risk Participant Register
- Home Risk Assessment Form
- Individual Participant Risk Register
- Intake Assessment and Support Plan
- Invoice Template
- Mealtime Management Care Plan
- Mealtime Management Risk Register
- Medication Administration Consent Form
- Medication Administration Escalation Form
- Medication Administration Management Plan
- Medication Administration Record
- Medication Administration Management Risk Register
- Medication Administration Weekly Chart
- Non-Consent Form
- Nutrition and Swallowing Risk Assessment
- Participant Emergency and Disaster Management Plan
- Participant Exit Survey
- Participant Home Environment Cleaning Schedule
- Participant Money and Property Agreement
- Participant Money and Property Record
- Participant Risk Assessment Form
- Personal Details Form
- PRN Medication Administration Form
- Progress Notes Template
- Referral Form
- Risk Indemnity Form
- Safe Food Storage Check Form
- Service Agreement
- Service Agreement Discharge Letter
- Support Coordination Plan
- Support Review Form
- Telephone Medication Order Form
- Transition/ Exit Form
- Urgent and Non-urgent Health Situation Plan
- SIL Roster of Care Submission Template
- SIL Roster of Care Tool
- Participant Induction Checklist
- Participant Privacy Consent Form
- Participant Risk Assessment Form
- Participant Survey
- Significant Risk Register
- Participant Conflict of Interest Form
- Co-Creating Safe and Enjoyable Meals for People with Swallowing Difficulty PDF
- Co-Creating Safe and Enjoyable Texture Modified Meals at Home PDF

Employee Forms
- Aseptic Technique Training Plan
- Bank Details Form
- Conflict of Interest Form
- Delegation of Authority Declaration
- Employee Code of Conduct Form
- Employee Exit Survey
- Employment Agreement
- Employment Register
- Fair Work Information Statement
- Induction Checklist
- Infection Control Training Guidelines
- Infection Control Management Risk Register
- Infection Training Schedule and Record
- Interview Questions Template
- Leave Request Form
- Manual Handling Risk Assessment
- Offer of Employment Letter
- Performance Development Review Form
- Personal Details Form
- Position Description - Accounts Manager
- Position Description - Administrator
- Position Description - Cleaner
- Position Description - Disability Support Worker
- Position Description - Manager
- Position Description - Managing Director
- Position Description - Registered Nurse
- Position Description - Specialised Support Coordinator
- Privacy and Confidentiality Agreement
- Reference Check Form
- Risk Assessed Roles Register
- Superannuation Standard Choice Form
- TFN Declaration Form
- Termination of Employment Form
- Time Sheet
- Training Evaluation Form
- Employee Training and Development Register

Operational Management Forms and Registers
- Assets Register
- Business Development and Contingency Plan
- Business Emergency and Disaster Management Plan
- Business Risk Management Plan
- Complaint Acknowledgement Letter
- Complaint Investigation Form
- Complaint Outcome Letter
- Conflict of Interest Register
- COVID-19 Outbreak Management and Response Plan
- Delegation of Authority Register
- Document Control Register (Certification)
- Emergency Drill Report Form
- Feedback, Compliments and Complaints Form
- Feedback, Compliments and Complaints Register
- Hazard Identification Form
- Hazardous Chemical Register
- Incident Form
- Incident Register
- Insurances Register
- Internal Audit Report
- Internal Audit Schedule
- Internal Audit Template
- Legislative Compliance Register
- Meeting Minutes
- Participant Money and Property Register
- Quality and Continuous Improvement Plan
- Quality and Continuous Improvement Register
- Risk Assessment Form
- Risk Register
- Training Record
- Waste Management Register
- Emergency Test Register
- Work Health and Safety (WHS) Checklist

Handbooks
- Participant Handbook
- Employee Handbook

Easy-Read Documents
- 1.1 Advocacy Policy and Procedure
- 1.2 COVID19 Policy and Procedure
- 1.3 Feedback, Compliments and Complaints Policy and Procedure
- 1.4 Incident Management Policy and Procedure
- 1.5 Support Workers Policy and Procedure
- 1.6 Understanding Your Service Agreement Policy and Procedure
- 1.7 Your Privacy Policy and Procedure
- 1.8 Your Rights Policy and Procedure

High-Risk Registration Groups
102 - Assistance to access and maintain employment or higher education
106 - Assistance in coordinating or managing life stages, transitions and supports
107 - Assistance with daily personal activities
115 - Assistance with daily life tasks in a group or shared living arrangement
117 - Development of daily care and life skills
125 - Participation in community, social and civic activities
133 - Specialised supported employment; and/or
136 - Group and centre-based activities

Low-Risk Registration Groups
101 - Accommodation/ tenancy assistance
103 - Assistive products for personal care and safety
105 - Personal mobility equipment
108 - Assistance with travel/ transport arrangements
109 - Vehicle modifications
111 - Home modifications
112 - Assistive equipment for recreation
113 - Vision Equipment
114 - Community Nursing Care
116 - Innovative community participation
119 - Specialised hearing services
120 - Household tasks
121 - Interpreting and translating
122 - Hearing equipment
123 - Assistive products in household tasks
124 - Communication and information equipment
126 - Exercise physiology and personal training
127 - Management of funding for supports in participant’s plans
128 - Therapeutic supports
129 - Specialised driver training
130 - Assistance animals
134 - Hearing services
135 - Custom Prosthetics